Privacy · human scale
Your data, explained in one breath.
Shopping for glowing skin should not cost you mystery clauses. Here is how we treat information when you buy skincare products from Lamiya.
Last updated April 2, 2026 · info@lamiya.pk
Lamiya runs Lamiya.pk and related messages you get from us. This policy covers what we collect, why, and what you can ask us to do.
Collection
What we gather
- Orders — name, phone, email if you share it, address, order history. Card numbers live with our payment partners, not in a dusty corner of our server.
- Chats — what you send by form, email, or WhatsApp.
- Tech — device, browser, approximate location, and pages you view — so we can secure the shop and see what helps (like interest in face serum vs face wash).
- Marketing — only when you opt in to hear more.
Purpose
Why we use it
Ship orders, answer you, fix issues, send tracking, stop fraud.
Improve the experience for everyone hunting the best skincare in Pakistan without the spammy follow-ups.
Follow accounting and legal obligations.
Cookies
Cookies & similar tools
Tiny files keep your session and cart alive, measure what works, and — if you agree — help partners understand reach. Browser controls let you tighten this; tightening might nerf some conveniences.
Sharing
Who else sees it
Vetted partners: payments, delivery, email/SMS, hosting, analytics. They only use data for those jobs.
Legal requests or emergencies may force disclosure — we share the minimum needed.
If Lamiya ever joins another company, your info moves with the same care (or we will tell you).
Safekeeping
Protection & retention
Reasonable security practices — not a vault, but we take it seriously.
We keep orders as long as tax law needs. Marketing stops when you unsubscribe, with normal backup lag.
Beyond borders
International processing
Data may process in Pakistan or — if a tool lives abroad — elsewhere with safeguards required by law.
You
Your choices
Depending on where you are, you might request access, fixes, deletion, restrictions, or to complain to a regulator.
Email info@lamiya.pk with enough detail that we know it is really you.
Family
Younger shoppers
Lamiya is for adults and teens buying with permission. Tell us if a young child slipped us data — we will delete what we can.
Changes
When this updates
Date at the top changes when we edit. Big shifts get a louder notice on-site or by email if we have one.