Question 1

What makes Lamiya feel different on the shelf?

Accepted Answer

Fewer promises, better texture. We formulate for skin that lives in heat, humidity, and long days — so your face serum sinks in, your face wash refreshes without that tight, stripped feeling, and your routine still feels premium.

Question 2

How do I use Lamiya face serum?

Accepted Answer

After cleansing, pat a few drops onto dry or slightly damp skin, then moisturizer. In the morning, finish with SPF. Check your exact product label for the ideal order.

Question 3

Can I use your face wash every day?

Accepted Answer

Yes — it is made for daily use. Heavy sunscreen or makeup? Try double cleansing at night, then finish with Lamiya for skin that feels clean, not squeaky.

Question 4

Which skin types do you design for?

Accepted Answer

Normal, oily, combination, dry, and many sensitive-prone routines. Patch test new skincare products, add one step at a time, and read the product page for guidance.

Question 5

When will I see glowing skin?

Accepted Answer

Some notice a softer glow within a week. Texture and tone usually ask for a few weeks of consistency — and daily sun protection still wins every time.

Question 6

Are products tested on animals?

Accepted Answer

We do not test finished Lamiya products on animals. Pregnant, nursing, or on prescription skincare? Ask your clinician before new actives.

Question 7

Sensitive skin or allergies?

Accepted Answer

Scan the full ingredients list, patch test, go slow. If you feel burning or see a rash, stop and rinse. A dermatologist can help if it persists.

Question 8

Can men use Lamiya?

Accepted Answer

Skin is skin. Pick formulas for your goals — hydration, clarity, barrier comfort — and enjoy the same thoughtful textures.

Question 9

How fast do you ship in Pakistan?

Accepted Answer

We usually pack within 1–2 business days. After dispatch, expect roughly 3–7 business days depending on your city and courier.

Question 10

What does shipping cost?

Accepted Answer

Rates show at checkout. As a guide: Punjab around Rs. 200, other provinces around Rs. 300 — promos like free shipping can change that.

Question 11

Do you ship internationally?

Accepted Answer

Sometimes, for select destinations. Delivery can take 10–21 business days after dispatch; duties may apply locally.

Question 12

Can I track my parcel?

Accepted Answer

Yes. You will get tracking by SMS and/or email when the courier collects your order. Our track-order page helps once you have a link.

Question 13

What if something arrives damaged?

Accepted Answer

Email us within 48 hours with your order number and photos. Opened skincare has hygiene limits, but we resolve genuine faults fairly.

Question 14

How can I pay?

Accepted Answer

Whatever you see at checkout — cards, bank transfer, or cash on delivery where we offer it. Options can change by campaign.

Question 15

When am I charged?

Accepted Answer

Cards and prepay methods are charged when you complete checkout. COD is collected on delivery according to courier rules.

Question 16

Is my payment data safe?

Accepted Answer

Payments run through trusted partners. We do not store full card numbers on our servers.

Question 17

Can I stack discount codes?

Accepted Answer

Usually one code per order unless a promotion explicitly says otherwise. Read the offer fine print at checkout.

Answers, without the essay.

Products

Orders & shipping

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